Juan P. Medina
San Mateo, California
About Juan P. Medina
1st Call Disaster Services is a locally owned and operated property restoration company serving the Greater Cincinnati, Ohio and Florence, Kentucky area. Founded by Shane Heilman and based in Northern Kentucky, the company specializes in comprehensive damage mitigation and restoration for residential and commercial properties. The team offers full-service roof repair and restoration backed by one-year warranties, along with professional mold testing as part of its water damage remediation process. The company provides insurance claims assistance and maintains a dedicated Facilities Recovery Division for commercial clients. Technicians are available around the clock with a 24-hour emergency response capability and fast dispatch. The firm serves a broad service territory including Covington, Erlanger, Fort Thomas, Independence, and Newport in Northern Kentucky, as well as Cincinnati and surrounding Ohio communities. The team is recognized by clients and insurance carriers including Nationwide, State Farm, and Travelers for prompt communication, professionalism, and thorough follow-through on restoration projects from initial mitigation through final remediation.
Certifications & credentials
Trust signals listed in IICRC registries.
Services offered
- Roof Restoration
- Mold Testing
- Insurance Claims Assistance
- Facilities Recovery
Highlights
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