1st Call Disaster Services

About 1st Call Disaster Services

1st Call Disaster Services is a locally owned and operated property restoration company based in Northern Kentucky, serving the Greater Cincinnati, Ohio and Florence, Kentucky areas. Founded and operated by Shane Heilman, the company specializes in comprehensive disaster restoration services for both residential and commercial properties. Their team of licensed, insured, and IICRC-certified professionals handles all aspects of damage mitigation and restoration, including water damage restoration, fire and smoke damage restoration, and mold removal and remediation. The company offers 24-hour emergency response with fast dispatch capabilities, ensuring prompt arrival when catastrophe strikes. Their water damage services include advanced extraction methods, drying technologies, and professional mold testing. Fire and smoke damage restoration is managed by certified project team leaders trained in odor removal and full remediation. 1st Call Disaster Services serves communities throughout Northern Kentucky including Covington, Erlanger, Florence, Fort Thomas, Independence, and Newport, as well as Cincinnati, Ohio and surrounding areas. The company stands behind its work with one-year warranties on applicable services.

Certifications & credentials

Trust signals listed in IICRC registries.

Services offered

• ›Water Damage Restoration
• ›Fire Damage Restoration
• ›Smoke Damage Restoration
• ›Mold Removal & Remediation
• ›Roof Repair

Highlights